Tuesday, May 22, 2007


Saturday was a long day, beginning at 8:00 and not ending until 9:30 when we returned to the hotel. I found the plenary opening session enlightening and sobering. Michael Adams is a Canadian social scientist and researcher who has published a lot about the differences between Americans and Canadians, focusing on social values. Being a bleeding heart liberal, I found myself pretty much in agreement with the Canadian psyche and not in step with my fellow Americans. I know that his power point presentation will be on the ALADN website, so you can see some of the points that he made in his presentation entitled Fire & Ice, which is also the name of one of his recent books.

There were several other high points during the day for me—I really identified with Michael Ridley, CIO and Chief Librarian at the University of Guelph. He is guiding the library to the concept of The Academic Town Square—bringing the university and community into the library as much as possible for speaker for a, book readings and signings, art presentations, class meetings, etc—and not tucking these events off in some quiet corner but putting them in the busiest part of the library. He described the atmosphere of the library, especially the first floor, as some what akin to a circus. Of course, this is exactly how I would like to see Joyner evolve—and I am even more committed to trying to bring art and other activities into our Library. We have to bring our community—and especially our faculty and administrators into the Library, or we will surely become a backwater.

The last presentation of the day provided an opportunity to hear from the Dean of the Library at the University of South Florida, Derrie Perez, and her development officer talk about an opportunity they were presented about five years ago. An alumnus and her husband offered the library a planned gift of their multi-million dollar medieval manuscripts and incunabula collection. The library neither had the staff and resource much less the building to accept the collection—but working over time with the University administration and the donors, they were finally able to accept the collection. The University has committed both its research and facility dollars to the collection and the donors have committed to helping fund an endowment and bring others in to assist. A win/win for all. Reminds me of a similar problem we are facing with the possibility of acquiring the Wright collection. It will take equal planning and organization on the part of the University and the Library if we are to acquire that collection—and I don’t know that the will is there.

Sunday morning’s session was dedicated to one presenter—Penelope Burk who spoke on Donor Center Development. She has some powerful arguments backed up with extensive and long term research to support her premise that the most important aspects of development are acknowledgment and information. After listening to her, I am convinced that we have to begin calling our donors and engaging them and providing them information on what their gifts are doing for the University and its students. Bought her book to bring back to share with the Library.

Sue and I spent Sunday afternoon hiking along the Bow River. I lack the words to really describe the grandeur and beauty of the place—of course, we are sharing Banff this weekend (Victoria Day) with half of Alberta and thousands of other people from around the world—seem to be a lot of Australians and Japanese, but there are many others represented. You can see some of the pictures we took at Springtime in Banff. After the conference, we will spend the next four days traveling through Banff National Park, looking at the scenery, animals, and especially the glaciers.

Before Cynthia & Wayne left on Monday afternoon, we all had High Tea in the Rundle Lounge. An experience for all of us. The Monday morning sessions provided information on the new ARL Spec Kit on Development, which we need to acquire and the stories of three libraries that have been successful in getting corporate grants—from the Gates and Kresge foundations. Again, I think we need to expand into those areas.

Saturday, May 19, 2007

ALADN continues


Both Cynthia and I, since we are new to library development, decided to register for the pre-conference workshop for people new to the field. The ALADN conference program can be found at http://aladn.library.ualberta.ca/program.html

I think I can speak for both of us that it was a good choice. It led off with a presentation by Arthur Criscillus, "Personal Solicitations: Realities, Roles and Relationships" in which he talked about the basics of fund raising. Not having done this too much in the past, I do have some hesitation about approaching people for money. The thing that I will take away from his talk is that fund raising or development for out Library is about the greater good. We are doing good things for the university and our students and we need to be proud of that and be able to present our story to all that we talk to. People want to be part of something, but they want to know how what they give will be used; always be ready & prepared to answer the So what? question.

It is always fun and interesting to hear from people about their successes—many of which you might be able to use in your own library.

Gena Scott and her colleague from University of Missouri at Columbia spoke about "Getting Everyone on the Same Page: How to Turn the Entire Library Staff into a Successful Development Team" I really liked a couple of their ideas, including the Honor the Graduate program which is directed at the parents of new graduates to buy a book in honor of their student & the book will be added to the collection with a bookplate recognizing the student.

My favorite session was by provided by Sam Huang, the Development Officer at the University of Arizona. Sam was a librarian for 28 years before he went into development. He said that he went into fund raising for the University of Arizona library because he was tired of seeing the library’s ARL ranking decline because of budget cuts. He works hard but obviously has a lot of fun. He had many wonderful ideas, but the one I like most was about a Library Faculty Development Endowment, which Cynthia and I ave vowed to try to get started at ECU.

Talking with other participants is always the best part of any event like this. I had lunch with a great group who talked about the best ways to promote your library—black tie events, art openings, literary festivals were all discussed. One intriguing suggestion was to host a “Bring Your Pictures” event at the Library during Home Coming. Concentrating on the featured classes, the Library gets people into the building, receives a lot of relevant pictures for the archives, and probably makes a lot of good “friends.” Sharing all of the pictures on a CD with the participants—or even the “class” seems like it might be a great development tool. Again something I think we should try.

At this event Sue & I have gotten to meet and spend some time with Cynthia’s husband Wayne—we all went out to Bumpers—the Beef Place last night. Cynthia and I however opted for barbeque ribs, which were quite tasty.

We continue to marvel at the incredible beauty of Banff. After the workshop, Sue and I took a short walk, ending up going through a trail in the forest. We saw a young elk grazing calmly, about 50 feet from us. She looked up and studied us for a few minutes and then ambled on her way. Evidently we posed no threat to her. It is still early spring here and so there is not a lot in bloom. I did discover some kind of orchid growing along the woodland path—perhaps a lady slipper. They were very, very tiny—no taller than three or four inches, but oh so lovely. Of course we did not have the camera, so no pictures were captured, but I am going to go back. Well that is all for now.

Friday, May 18, 2007

Banff & the ALADN Conference

This is the view from our hotel window at the Fairmont Banff Springs Hotel. Seldom do you get to see much less stay in such a wonderful place. Built in the late 19th century, it seems to me to be one of the true wonders of the modern world. Sue & I left Greenville Wedensday night around 8:00--arrived at our hotel at the RDU airport at 10:00. It was a short night, as we had to catch the 4:00 am shuttle to the airport. Flights were uneventful, but any more traveling by plane reminds me of what it was like to travel by bus in the 1950s--no amenities to speak of & long layovers before you catch your next bus, uh I mean plane.

We arrived in Calgary, Alberta around 1:30 MDT (3:30 our time). We rented a car--here we were lucky and were given a brand new PT Cruiser w/ less than 25 miles on it. Once you get out of Calgary, which seems to lack any discernible charm, the 100 km drive to Banff is quite lovely--you climb from the flat prairie up into these beautiful rugged mountains. We arrived safely at the hotel, but discovered that I had made the reservation to begin on the 18th not the 17th--not to worry, they could accomodate us & had a room all ready for us. Which brings me back to the picture of the view from our room--wow! The room is incredibly lovely as well, so it looks like this conference will be quite enjoyable.

The preconference begins this morning at 8:00. Both Cynthia Adams and I are registered for the full Conference. ALADN is the Academic Library Advancement & Development Network. In the next four days, I am sure I will learn all I need to know about raising private money for the Library; well, I actually am just hoping that together Cynthia and I will bring back a lot of good ideas about a strategy for coordinating our Development Program. I will close this narrtion for now, but will try to keep the blog current while we are here.

Wednesday, May 16, 2007

More on Staff Development Day



I just want to come back to last week's Staff Development Day. I had a great deal of fun, in addition to learning something about marketing our mission. Carol Mabe has shared her summary and in the next few weeks I want to come back to that idea and see if together we can come up with a vision that we can all share and support.

Bill took some wonderful photos of the event & I have uploaded them to Flickr--think you can access them at Staff Development Day Photos. This is all a work in progress, so I am hoping for the best.

As I am fond of saying, everything I know I heard on NPR; this week is no exception. Driving into work yesterday, I listened to a piece on “National Bike to Work Week.” I was intrigued by the idea & had actually scoped out the likely route from our new home in the Brook Valley area. Walking into the building yesterday morning, I ran into Matt Reynolds carrying his helmet & other paraphernalia and he told me that he tries to ride his bike to work as much as he can. That proved the final impetus that I needed (not to mention the calorie laden lunches I have been packing in lately.)

So today was the day, with temperatures in the sixties and a cook breeze blowing, it probably could not get better. I left the house around 7:30 & except for a near death experience crossing Greenville Boulevard; my trip was pleasant & uneventful. As I turned into campus, Matt passed me & shouted what I think was encouragement. Of course, planning is everything & the devil is in the details and I don’t have a lock, so I had to stash my bicycle in the back entrance stairwell—so if you see it, don’t panic, Al Qaeda has not come to ECU—just an out of shape Library Director.

Friday, May 11, 2007

Support Staff: What a Great Resource

Another great day for Joyner Library; the Support Staff: What a Great Resource Conference which is organized and put on by the Joyner SPA Staff Association is a wonderful gift to the library community. I don’t know of any other comparable conference. It is an honor and a pleasure to work with the Joyner staff. Thanks especially to Leigh Butler, Leigh Younce, and Jenna Nadler as well as Melissa Williams, Lynda Werdal, Bill Bunting, and Rita Khazanie—I am sure that there are others who should be recognized and thanked. Emily Blankenship, Gloria Bradshaw, William Gee, Cynthia Jones, Linda Teel, Justin Vaughan, Hazel Walker, Alan Bailey, Ralph Scott, David Hursh, Beth Winstead, Mark Sanders, Tracie Hampton, and Harry Frank served as faculty and presenters for the conference.

It was heartening to see the turn out for the discussion of the Computers in Libraries conference. As I said at the gathering, I learned so much at the conference and increased my awareness of Library 2.0 technology by orders of magnitude. Thanks to Maliha, Carenado, Ann Carol, Justin, Stacy, David, Kendall, Nick, Beth, Rita, and Beth for sharing their thoughts about the conference and highlighting their favorite sessions. I have charged all of the participants to take one thing they heard or saw at the conference and try to incorporate it in their work or our services—I am anxious to see the follow-up. For me, this blog was prompted by my being at the conference.

Many of you have provided your thoughts and comments about the Staff Development Day this past Monday. If you are interested in see the results of the survey, check out the following:

http://www.surveymonkey.com/Report.asp?U=379116072715

I thoroughly enjoyed the day, and it looks like almost everyone else did as well. We will definitely do it again! Saw someone ask for Swing lessons next time—that might be a little outside of my comfort zone. Some people expressed some concern that the day takes away from your busy schedule, but I have always believed that participating in training, development, and team building activities helps you return to your job with more enthusiasm, drive, and excitement & you recoup the time lost through more productive work. Bill & Beth took some photos, and I have asked them to share them with the Library when they get the chance.

Monday, May 7, 2007

Staff Development Day

I hope that everyone enjoyed Staff Development Day as much as I did. Thanks to Beth for the suggestion about breakfast & thanks to both her and Dennis for cooking pancakes and waffles this morning. Beth tells me that a number of people including, Ann Carol & Pam provided oven space for one of the sausage casseroles. Thanks also to Matt for dropping in early this morning and volunteering to help; because of his help and experience the ham biscuits arrived at the table warm, but not burnt!

I was not sure what to expect from Carol Mabe’s presentation; but I should have know from experience that she would do a fantastic job. Who would have thought that a talk and discussion about branding could have been so germane to the Library and our Revisioning process? Although she started with the caveat that she usually did this exercise with groups of 20 or less, I was happily surprised with the excitement and participation generated at the meeting. (Even the backbenchers were shouting out their suggestions and contributions.) Thanks to everyone for being so attentive and participative. I look forward to getting her notes and your input about a possible Joyner Library brands.

As some of you know, I have said that I wanted the Library’s brand to be “The Information Place,” but I am sure you will be able to come up with a better and more distinctive suggestion. JMD from the Music Library handed me his suggestion as he left the meeting:
Joyner Library: Gateway to a World of Information—or at least I think that is what it says. I had a little trouble reading the handwriting.

Finally thanks to everyone for being so willing to participate in the group dancing: you were great, making up with your enthusiasm what was occasionally lacking in finesse. With a little more work on distinguishing right hand and left hand turns, we can take this show on the road! I think I counted nearly 90 people dancing! Wow!

Someone said to me that they had never heard so much laughter in the Library—which makes me feel great. Now we have R2 to look forward to next week.

Friday, May 4, 2007

Spring Semester Ends...

We’ve come to the end of another school year and another marker for me. When I arrived here last October, classes had already been in session for several weeks, but it did not take me long to adjust to the rhythm of the ECU campus. What I can not believe is how quickly these last seven months have sped by.

Just a few of the things which we have accomplished in that time include:
· Third Eastern North Carolina Literary Homecoming
· Successful completion of the third year of the NC Echo grant & the rollout of the Eastern North Carolina Digital Library—the CDP & TRC staff have done soooo much to make this a success and to share the information with our community
· Review of almost all SPA position descriptions, resulting in many upgrades—thanks CJ & supervisors!
· Record # of library instruction classes by the Reference Department & Special Collections, NC Collection, & TRC
· Transfer of most of our servers to Cotanche; roll out of many new staff workstations & distribution of new PDAs
· Installation of plasma screens in some group studies
· Renovation projects in the building including shipping & receiving and a new Building Ops Office
· New life for the Friends of the Joyner Library
· Gift of the De Bry volume to the University
· Columns won two CASE awards
· Started working on the IR initiative
· Hired a new Major Gifts Officer
· Access Services initiated Pull & Hold service—Great PR for the Library

I am sure you can think of others! Please share them!

We have launched into an examination of our services and the allocation and distribution of our resources. I appreciate the enthusiasm with which the Library has embraced Revisionining Task Force. I think that we will all of us will benefit from this exercise and process—but more importantly, I believe that the students, faculty and all of our users will benefit to a greater extent. You are all sick and tired of hearing me talk about change and having to adjust to that change, but the simple fact is that is what it is all about.

Personally, I can not keep up with all of the changes taking place in the library world and the delivery of information, but fortunately, I don’t have to do it alone. Joyner really is the Information Place!

Tuesday, May 1, 2007

Why We Need an IR

Joseph Thomas recently shared with the Library an article by Tyler Walters, “Reinventing the Library—How Repositories Are Causing Librarians to Rethink their Professional Roles.” I too would recommend it, as it provides a great summary of what we can expect & hope for by creating an IR here at ECU. Georgia Tech has been working on their’s since 2004, so obviously we are not on the cutting edge, but we are probably in the middle of the pack with a lot of other academic libraries—trying to figure out what to do, how to do it, and how many resources it will need to make it work. The CDP Head Search Committee is already at work revising that position to include heading the IR initiative for us. We have the IR Working Group led by Joseph Thomas; Bryna is working with the Graduate School on an ETD initiative, and one of the first new faculty positions I want us to pursue in the new year is a Web Librarian, so I think we are slowly making progress.

Once a month the Revisioning Task Force invites me along with the rest of the Executive Committee to attend their meeting for a briefing and update. I am so impressed with this group and all of the work they are doing. Today’s briefing mostly centered on the progress the Four Work Groups are making: 1.) Group One: Individual and Team Work Inventories; 2.) Focus Groups; 3.) Survey, and 4.) Guest Speakers and Literature Review.

The Task Force as well as all four groups have been very active this past month—and we should begin seeing and experiencing the results of their work. I can not thank enough each of the members of the Task Force and the Work Groups for all of the work that they have done!
Don’t forget to check in on the Joyner Library Blog, for the latest update on the work of the Task Force and Work Groups. And they would love to hear your thoughts, comments, so take a few moments to provide your comments on the blog.